Last Updated: August 25, 2025
This Restaurant Platform Agreement (the “Agreement”) is a binding contract between the organization, company, or other legal entity that registers for and/or uses the Service (defined below) (“Business,” “you,” or “Restaurant”) and the SpeedyFeast entity indicated on your order form, invoice, or dashboard (“SpeedyFeast,” “we,” “us,” or “our”). SpeedyFeast is based in the Province of Ontario, Canada.
By (a) clicking to accept, (b) creating an account, or (c) accessing or using any part of the Service, you agree to this Agreement and represent that you have authority to bind the Business to it. If you do not agree, do not access or use the Service.
Arbitration & Class Action Waiver (Business-to-Business). Except as set out in §23, most disputes will be resolved by binding arbitration on an individual basis under Ontario's Arbitration Act, 1991. YOU AND SPEEDYFEAST WAIVE ANY RIGHT TO A JURY TRIAL OR CLASS/REPRESENTATIVE PROCEEDING to the fullest extent permitted by law.
You authorize SpeedyFeast and its payment processors to charge your designated payment method for all Fees and applicable Taxes when due. If payment fails or is overdue, we may suspend or terminate access, charge reasonable late/collection fees, and set off unpaid amounts against any amounts we owe you.
All Fees are exclusive of Taxes. You are responsible for all applicable GST/HST, QST, PST, duties, and similar charges related to your use of the Service, Equipment, and Customer orders (other than taxes on SpeedyFeast's net income).
Any guarantee or promotional program we may offer from time to time is governed by the specific written terms published for that program.
The Service powers Business Sites for online ordering, menu and price management, promos/loyalty, CRM, messaging, and analytics. We may add, modify, or discontinue features without material reduction of core ordering functionality during your current paid term.
You must provide accurate contact, business, location, banking, and tax information and keep it up to date. You are responsible for all activity under your accounts and for maintaining appropriate access controls (e.g., role-based permissions).
You represent and warrant ongoing compliance with all applicable laws and SpeedyFeast policies referenced in your dashboard (e.g., acceptable use, privacy, security, brand/creative guidelines).
You will prepare orders placed through the Platform with the same quality and care as in-person orders and use commercially reasonable efforts to meet the prep times you publish. If you face capacity constraints, you may temporarily suspend ordering via the dashboard; suspension does not apply to orders accepted before the suspension took effect.
The Service may enable connections to third-party services (e.g., payment processors, POS, marketing, delivery, or analytics). You authorize SpeedyFeast to transfer applicable data to such third parties when you enable an integration. You are solely responsible for obtaining and managing any consents required by law for such transfers and for your use of any third-party service.
You and your staff must comply with all applicable food safety and public health laws, including municipal/provincial requirements (e.g., inspections, safe handling, allergen disclosures) and any federal requirements under the Safe Food for Canadians Act/Regulations where applicable.
Unless we expressly permit otherwise in writing, you may not list or sell tobacco products. For alcohol or other age-restricted items, you must comply with provincial/territorial liquor and gaming laws (e.g., AGCO rules in Ontario), including age verification, delivery restrictions, hours, packaging, and record-keeping. You are solely responsible for the legality of any such offers.
Subject to this Agreement and timely payment, SpeedyFeast grants you a limited, revocable, non-exclusive, non-transferable, non-sublicensable licence to access and use the Service for your internal business purposes in Canada during your subscription term.
You will not (and will not permit others to):
(a) copy, modify, or create derivative works of the Service;
(b) reverse engineer or attempt to discover source code;
(c) interfere with or circumvent security or technical measures;
(d) resell, lease, or time-share the Service;
(e) access the Service to build a competing product; or
(f) use the Service in a manner that violates this Agreement or law.
Except for the limited licence in §6.1, SpeedyFeast and its licensors own all rights in the Service, Platform, and content provided by SpeedyFeast (including software, designs, text, graphics, and data). No implied licences.
Menus, logos, images, product information, prices, promotions, branding, and other content you provide (“Business Content”) remain yours (or your licensors'). You grant SpeedyFeast a worldwide, royalty-free licence to host, use, reproduce, adapt, and display Business Content to operate, market, and improve the Service, including Business Sites and related promotional materials. We will cease new public uses within a commercially reasonable period after termination.
You are responsible for accuracy, lawfulness, and non-infringement of Business Content (including rights to images, fonts, and branding). You must keep prices, taxes, fees, and availability up to date.
We may provide co-branded assets or signage. You may use our name and logo solely as approved in writing. We may identify you as a SpeedyFeast customer (name and logo) in our site, decks, and press unless you opt out by notice.
SpeedyFeast aims to design Business Sites to align with WCAG 2.1 AA where reasonably feasible. You control certain design choices (e.g., colours, fonts, contrast, images, video captions). You are responsible for ensuring your Business Sites and content comply with applicable accessibility laws, including Ontario's AODA and any other provincial/territorial standards. Any tips we provide are not legal advice.
If we offer Equipment:
If you enable loyalty or rewards, you are solely responsible for rules, disclosures, and compliance with applicable laws (including provincial consumer protection).
If you run promotions (e.g., contests, coupons), you must provide official rules and legally compliant terms, and include a clear release of SpeedyFeast. You are solely responsible for compliance and all customer support related to promotions.
If you issue closed-loop gift cards, you are the issuer and are solely responsible for compliance with provincial gift card laws (e.g., restrictions on expiry/fees), consumer protection, and unclaimed property obligations where applicable. Unless permitted by law (e.g., certain promotional cards), no expiry should apply. SpeedyFeast may process gift card payments and charge a processing/services fee as disclosed on the Pricing Page; you handle returns, chargebacks, and customer inquiries.
The Service may enable you to send emails, SMS/MMS, and push notifications to Customers. You, not SpeedyFeast, are the sender and are solely responsible for Canada's Anti-Spam Legislation (CASL), CRTC rules (including Do-Not-Call where applicable), and any carrier program requirements. This includes obtaining and recording express consent, proper identification, and a functioning unsubscribe/opt-out mechanism in each message. We may suspend messaging features if we believe your use risks non-compliance or carrier blocking.
You will not use the Service to: (a) collect or process sensitive personal data not necessary for ordering; (b) publish illegal, harmful, or infringing content; (c) introduce malware or attempt to bypass security; (d) engage in deception, drip pricing or other misleading practices contrary to the Competition Act (Canada); (e) violate privacy, IP, food, liquor, advertising, or consumer laws; or (f) harass, spam, or abuse Customers or others.
The Service may include or link to third-party or open-source components governed by separate licences. If provided, those licences apply to their respective components.
Your use of the Service is subject to the SpeedyFeast Privacy Policy referenced in your dashboard or on our site, which is incorporated by reference. We process personal information in accordance with PIPEDA and other applicable privacy laws.
“Customer Data” means information about Customers collected through the Service (e.g., contact details, order history, addresses, preferences). To the extent we make Customer Data available to you, you may use it only: (a) for lawful purposes related to fulfilling orders and customer service; and (b) in compliance with this Agreement, our Privacy Policy, and applicable law (including CASL). No sale or unauthorized disclosure of Customer Data.
We maintain commercially reasonable technical and organizational measures to protect the Service. You are responsible for securing your devices, networks, admin credentials, API keys, and for promptly notifying us of any suspected unauthorized access.
Except for Business Content, the Service and all related IP are owned by SpeedyFeast and its licensors. If you provide feedback, you grant us a royalty-free, perpetual licence to use it without restriction.
We may modify the Service or release beta/preview features. Betas are provided “as is” without support or commitments and may be discontinued at any time.
This Agreement starts when you first accept it and continues until terminated. Either party may terminate for convenience at the end of the then-current subscription period by timely notice (per §3.1). Either party may terminate for material breach not cured within 10 days after written notice (immediately if not curable). We may suspend or limit the Service if you breach this Agreement, fail to pay, or your use risks harm to the Service or others.
Upon termination: (a) your licence ends; (b) you must cease use, remove our branding, and return Loaned Equipment; (c) we may disable access; and (d) accrued payment obligations survive. Sections intended to survive (including §6.2-6.3, §7.1-7.3, §8, §9, §10, §11, §12, §14-§15, §17-§24) survive termination.
We may update these terms or pricing on 30 days' notice (email or dashboard notice suffices). If you object in writing within 30 days, you may continue under the prior terms for the shorter of (a) 90 days from our notice, or (b) the remainder of your current paid term, after which the updated terms apply unless you terminate before renewal.
You will defend, indemnify, and hold harmless SpeedyFeast and its affiliates, officers, directors, employees, and agents from and against all claims, losses, liabilities, damages, costs, and expenses (including reasonable legal fees) arising out of or related to: (a) Business Content; (b) your use or misuse of the Service; (c) your pricing, advertising, promotions, loyalty, gift cards, or messaging; (d) your food, beverage, alcohol, or delivery activities; (e) your violations of law (including CASL, consumer protection, competition/advertising, accessibility, privacy, food/liquor rules); or (f) any dispute between you and a Customer or third party.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE, ALL CONTENT, BETA FEATURES, AND ANY EQUIPMENT ARE PROVIDED “AS IS” AND “AS AVAILABLE.” SPEEDYFEAST DISCLAIMS ALL WARRANTIES AND CONDITIONS, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, QUIET ENJOYMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE. WE DO NOT WARRANT THAT THE SERVICE WILL BE ERROR-FREE, SECURE, OR UNINTERRUPTED.
TO THE FULLEST EXTENT PERMITTED BY LAW: (a) SPEEDYFEAST WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES (INCLUDING LOST PROFITS, REVENUE, GOODWILL, OR DATA), EVEN IF ADVISED OF THE POSSIBILITY; AND (b) SPEEDYFEAST'S TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE OR THIS AGREEMENT WILL NOT EXCEED THE AMOUNTS YOU PAID TO SPEEDYFEAST FOR THE SERVICE IN THE 12 MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY. Nothing in this §21 limits liability that cannot be limited under applicable law.
SpeedyFeast is not a party to disputes between you and any Customer, delivery provider, payment processor, or other third party. You must handle such disputes directly and release SpeedyFeast from claims arising from them.
Before starting arbitration or court proceedings, a party must send a written notice of dispute to the other party describing the claim and requested relief. The parties will attempt in good faith to resolve the dispute within 30 days.
Except as in §23.4, any dispute, claim, or controversy arising out of or relating to this Agreement or the Service shall be finally resolved by binding arbitration under the Arbitration Act, 1991 (Ontario) and the ADRIC Arbitration Rules (or successor rules) by a single arbitrator appointed in accordance with those rules. The seat/place of arbitration is Toronto, Ontario. The language is English. The award may be entered in any court of competent jurisdiction.
To the fullest extent permitted by law, arbitration is only on an individual basis. No class, collective, or representative proceedings are permitted.
Either party may (a) seek interlocutory or injunctive relief in the Ontario courts to protect IP or confidential information, or (b) bring a claim within the jurisdiction of small claims court in Ontario.
You may opt out of §23.2-§23.3 by sending written notice titled “Arbitration Opt-Out” with your legal entity name and account email within 30 days after you first accept this Agreement to the notice address identified in your dashboard or contact page. If you opt out, §§24.1-24.2 govern venue.
This Agreement is governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict-of-laws rules. Subject to §23, the parties irrevocably attorn to the courts of Ontario (Toronto).
You may not assign this Agreement without our prior written consent. We may assign or subcontract our rights or obligations, in whole or part, including to affiliates or service providers.
You consent to receive electronic communications from us. Notices may be given by email to your account email, via in-product notification, or to the SpeedyFeast legal contact indicated in your dashboard/contact page. Notices are deemed received on the date sent (or when posted in the dashboard).
If you access the Service from outside Canada, you do so at your own risk and remain responsible for compliance with local laws. You will not export or re-export the Service in violation of applicable export laws.
Neither party is liable for delay or failure to perform due to causes beyond its reasonable control (e.g., acts of God, labour disputes, utility failures, cyberattacks, government actions).
This Agreement, together with any order forms, the Pricing Page, and policies referenced herein (e.g., Privacy Policy, acceptable use) constitute the entire agreement and supersede prior understandings. If there is a conflict, the following order controls: (1) an executed order form or addendum; (2) this Agreement; (3) referenced policies.
Failure to enforce a provision is not a waiver. If any provision is unenforceable, it will be enforced to the maximum extent permitted and the remainder will remain in effect.
Headings are for convenience only. “Including” means “including without limitation.” Singular includes plural and vice versa. Currency is CAD. References to “laws” include amendments and successors.
The parties have requested that this Agreement and all related documents be drawn up in English only. Les parties ont exigé que le présent contrat et tous les documents s'y rapportant soient rédigés en anglais seulement.
Questions about this Agreement may be submitted through the contact methods provided in your SpeedyFeast dashboard or via the Contact page on our website.
SpeedyFeast does not presently provide integrated third-party delivery. If we later enable an integration (for example, with a delivery marketplace or courier network) and you elect to use it, additional addendum terms and provider conditions will apply, including age-verification rules for alcohol where permitted. Fees, geographic limitations, and operational requirements will be disclosed in the dashboard and/or addendum at that time.